Refinishing Services We Offer

Bathtub Refinishing 
Commonly Asked Questions

How long does the process take?
The average bathtub refinishing takes approximately 3 to 4 hours to complete. If your tub has been refinished once before the process will take 4 to 5 hours.
A tub and tile unit which consist of the bathtub and the three tiled walls of the tub surround area will take approximately 7 to 8 hours to complete.
How long will it last?
When done professionally a refinished bathtub will last 10 to 15 years before you need to get it refinished again. When done right your new surface will never peel or bubble up. After about 10 years it just starts to look dull and worn. Wall tile can last significantly longer since tile is not typically being immersed in hot water and also not subject to the same chemical abuse as a bathtub.
How long before I can use it?
Your refinished product will take approximately 1 1/2 to 2 days to completely cure. Cure time is critical in giving you a durable long lasting finish. Finishing products that claim a 6 to 12 hour cure time may be more convenient for the customer but the end result is a more brittle surface that will be much more prone to chipping. We use one of the best refinishing products in the country. The chemical cure time ratio of our refinishing product will give you a beautiful finish that is more durable than any other product on the market.
How do I take care of my new surface?
Your going to love your new surface. The new urethanes that are out today are incredible! No longer are you going to feel like you just had a workout after cleaning your tub scrubbing and scrubbing just to get it clean. The dirt, film and soap scum will rinse right off without having to use abrasive cleaners. Just use a non abrasive cleaner and easily wipe the tub clean. We recommend a very popular cleaner called Scrubbing Bubbles Bathroom Cleaner.
What should I do before you arrive?
Refinishing a bathtub is a lot like doing auto body work. Unlike an auto body shop which can pull their cars into an electrostatic dust free spray booth your bathroom becomes my spray booth. Dust and all!
We want you to have the best finish possible. So to prevent dust and debris from settling into the finish while it is being applied we ask that you would remove all the toiletries, knick knacks and floor items from the bathroom and wipe everything down and sweep the dust out of the bathroom. Some bathrooms are dustier than others but with your help a dust free bathroom will go a long way in giving you a beautiful finish. Make sure you also check that your tub spout isn’t leaking and that it doesn’t have a constant drip. Although I put a plastic baggy over the spout to catch any excess water that may be left in the pipes, a constant drip would fill up the baggy within a few short hours and burst onto the wet finish. If there is leaky, dripping faucet you will have to have that fixed before the tub can be refinished. Since one of the first things we will do is wash down the tub, you can go ahead and use your tub the morning before we arrive.
Is there a warranty?
Yes, there is a 3 year warranty on your new bathtub. It is the same as a kohler warranty and covers everything except neglect. If your new surface peels up or bubbles up in any way within the warranty period it will be repaired or refinished again if necessary at no charge. In 15 years Heiden Tub has only had to redo 3 bathtubs.
It is a testimony of a family owned business where the owner does all the work. You can feel confident in getting not only a beautiful finish but the most durable and long lasting finish available today.
Is there a strong smell?
Heiden Tub Refinishing uses an exhaust system to vent the fumes out of the house. If you have a window in the bathroom the fumes will be vented out through that window and the fumes and odor will be very minimal. If you happen to have a bathroom with out a window the exhaust system will be put into the nearest available window closest to the bathroom and the fumes and odor will be directed toward that window. Keep in mind that the actual spraying process only takes 30 minutes and once the the spraying process is done the fumes and odor will dissipate out of the house within 10 minutes. You will of course still have a paint odor in the bathroom where the work was done. The door will be closed once the work is completed and the odor in the bathroom will go away naturally as your new finish dries.
How durable is the finish?
Heiden Bathtub Refinishing uses one of the best urethane products in the country. The new urethanes that are available today are incredible! They look just like porcelain, they are meant to be immersed in water and they are very durable. With normal use your new finish will easily last 10 – 15 years at which point you can simply have it refinished again. Much easier than tearing out a tub every 15 to 20 years and a lot less expensive. Refinished tile will last much longer as the tile is not typically being immersed in hot water and also not subject to the same chemical abuse as a bathtub.
Is white the only color available?
No, you can have your new finish in basically any color under the sun. We have done colors anywhere from pastel purple to chocolate brown. The most common color though is either a kohler white or an off white, bone, bisquit or almond. Heiden Bathtub Refinishing can custom match your color to any existing toilet, sink or tile.
What if my bathtub has chips?
Chips, cracks and scratches are repaired during the prepping process. Larger chips and cracks are filled in with a special filler and then primered. Smaller scratches and cracks are filled by the primer. When the job is complete any chips, cracks or scratches are completely invisible as if they had never been there.
Can you refinish clawfoot bathtubs?
Absolutely! Clawfoot tubs are my favorite to do. They have such a nostalgia about them and when they are done there is just something about the looks of an old vintage clawfoot tub with a beautiful, brand new finish. They truly become the center piece of any bathroom.
What if my tub has rust spots?
Many older tubs and sometimes the newer ones will have rust stains from iron in the water or actual rust where the porcelain has been worn through and rusting the original cast iron frame During the prepping process any rust is completely removed and filled in and primered so that you will never have a problem with rust creeping through your new finish.
Do you need to remove the drain?
In most situations it is not necessary to remove the drain. If your metal drain ring where the water goes down is new or is in good shape there is no reason why the drain would have to be removed. If you had been thinking about replacing your drain ring now or in the near future then you would want to have that done before the bathtub is refinished.
Also, if there is rust around the drain ring or if the porcelain around the drain ring has been worn down to the original black cast iron you will need to at least have the drain ring removed so that rust can be removed properly and completely from around and underneath the drain ring. Call me for more details if this applies to you: 414-774-2792
Do shower doors have to be removed?
Yes, shower doors will need to be removed to get better access to the bathtub for refinishing. Only the doors will have to be removed and “not” the tracks along the bottom of the tub or the tracks on the side walls. The tracks on the bottom of the tub and side walls will be carefully masked off before spraying.
If you are not able to remove the doors yourself, Heiden Bathtub Refinishing will gladly remove them for you.
What exactly is the finish you use?
Heiden Tub Refinishing uses the newest and best urethane finishes available today.
There are three different products available.

Epoxies: First Used when tub refinishing became available over 50 years ago.
Nowadays you will only find fly by night companies using them.
Will yellow over time
Not meant to be immersed in water
Not as durable

Acrylics: Acrylics were a great improvement over epoxies. Like night and day and the
tub refinishing industry started putting out some very nice looking and long
lasting tubs. Many refinishers are still using the Acrylics with pretty good
success.

Urethanes: The new urethanes that are available nowadays are incredible. They are
meant to be immersed in water, they are incredibly durable and they will
not yellow over time. Most reputable bathtub refinishers are using the
new urethanes available today. Heiden Tub Refinishing uses one of the
best urethane refinishes in the country. When it comes to your new
finish Heiden Tub Refinishing spares no expense and has your new finish
shipped here from Texas.
My bathtub has been refinished before.
This is not a problem. At least 20% of the bathtubs that I do are from other companies failed work or from companies that have gone out of business. Heiden Bathtub Refinishing will completely remove the old finish and start the refinishing process as if the tub had never been refinished before.
Awarded for Excellent Service 14 Years In A Row

#1 In Bathtub Refinishing
 and Tile Refinishing

There’s a reason why Heiden stands head & shoulders above their competition.
Friendly
Professional Service
Superior Refinishing Products
Family Owned Since 1990
"Estimates are free and most estimates can be given right over the phone."

We service the following counties in South Eastern Wisconsin

Milwaukee County - Waukesha County - Racine County Kenosha County - Walworth County - Ozaukee County Washington county: (Also parts of Dodge County and Jefferson County) Trip Charge for 45+ minute travel time.

The Advantages of Refinishing

For most people your bathtub works just fine. Its a solid tub it holds water and it drains.

The problem, is that your bathtub is either worn and no longer has that shiny glass like finish so it is now very difficult to keep clean, or it is chipped or rusted or it is an outdated color. It would be a shame to have to tear out a perfectly good working bathtub if there was a way to change the color or put a brand new shiny, porcelain type finish on the Tub or Tile that is already there and solidly in place.

The high cost of tearing everything out can be completely avoided.

For example, The national average cost to install a new bathtub is $2838 – $4500 depending on the type of tub and modifications needed. The average cost of just the tub itself ranges from $300 to $2,000 or more. That does not include the new plumbing that needs to be hooked back up again, tearing out at least a portion of your perfectly good walls that surround the tub to be able to get the tub in, labor cost, and dont forget about the weeks of down time and the mess.

There is very little down time when getting your tub or tile refinished. On the average a typical refinishing job takes 4 to 5 hours and can be used again in 2 days.

The results are amazing!

The results is a beautiful brand new looking tub that is durable, easy to clean and without the high price tag of purchasing and installing a new unit…………
And did I say it looks amazing!

Before & After Pictures

“Transforming Your Bathtub Into A Beautiful Showpiece”

"Randy & his staff do such incredible work. Within hours they had our 110 year old bathtub looking brand new!"

- Click side arrows to see more -
  • Dave

    "They were prompt, explained the entire process and completed the refinish within the day. The tub looks magnificent! it is brilliant, white, and the worn areas have been repaired to (nearly) new. We have an old, long tub and I am happy to be able to keep it (and more happy about not having to remove it and replace it). Heiden tub refinish was exactly what we needed, and the quality of work was excellent. Amazing! Turned an old;1960 Salmon Pink Tub into a beautiful brand new looking white bathtub. No one believes me it used to be pink!!! "

  • Allen

    "Heiden Tub Refinishing refinished our vintage tub from the early 50’s! Our bathtub truly looked amazing, still vintage which is great but brand new! My husband and I couldn’t believe how fantastic it looked! They were very professional and friendly! Before starting they thoroughly explained the entire process and approximately how long it would take to complete! When the job was completed everything was cleaned up throughly and they explained the drying process and maintenance care to keep our bathtub looking great for many years to come!
    We highly recommend Heiden Tub Refinishing
    for your next bathroom update or remodel!"

  • Anita

    "Our newly resurfaced tub looks amazing. The process of refinishing was intense. Our bathroom doesn't have a window so they brought along adequate equipment to ventilate the fumes out the side door, and later fans positioned skillfully to take advantage of close by windows. Both Randy (I think that was his name, I'm very forgetful) and his son James (who prepped the tub) were VERY nice and personable. I had to be in and out for appointments during the time they were at the house and felt very confident leaving them in my home while I was away. I recommend Heiden to everyone I know."

  • Mary

    "We had our tub resurfaced in white a number of years ago. Some house guests put a stool in the tub and made a small scratch on the surface. Heiden came and repaired in 10 minutes and there was no charge. Heiden originally did the resurfacing. Excellent company."

  • Katrina

    "So happy with my refinished tub, Super friendly staff and very professional!"

  • Cecilia

    "Amazing family company. They did a great job on our tub last year and when we had an issue this year they came back and fixed it without charging us!"

  • Dick

    "We had them resurface our fiberglass shower enclosure, Joey and Hunter came to do the prep work, came when scheduled ,very polite and friendly, extremely careful of taping everything off and putting up plastic walls, then the owner Randy came and sprayed, very professional company, job turned out AWESOME until I made numerous scratches in the base putting on the shower doors, Called Randy and he came back and re sanded and sprayed the base FREE of charge, a truly amazing company, would highly recommend them to anyone, you don't run into companies like this very often."

  • Pamela

    "Randy and his son did our tub about a year ago. It’s still beautiful and perfect in every way. Remarkable job. Very nice, friendly and professional. They took great care in cleaning up as well. I wouldn’t hire anybody else BUT them."

  • Barb

    "Just want to send a “shout out” to Randy from Heiden Tub Refinishing! We had our tub refinished about 20 years ago (by Heiden) and it was time to get it redone. Randy’s son, James, did a beautiful job. He was friendly, knowledgeable and professional. This was just before Christmas. About 2 weeks ago, I scratched the tub! I was sick to my stomach 🤢 I called Randy and he fixed the scratches good as new. If you’re thinking of having your tub redone, I highly recommend Heiden."

  • Morgan

    "Our tub looks great, and, just as importantly, Randy stands by his warranty. We had a small issue two years after our initial refinish (this shouldn't say anything about the initial refinish... We have small children and the tub gets HEAVY use). Randy was over at our place and fixed the tub the same day and, one again, it looks amazing. Highly recommended."

  • Nathan

    "Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    Randy and Dennis both provided fantastic service, they explained the process thoroughly and showed real commitment to quality craftsmanship. Dennis followed up after the job to make sure everything was exactly what I was expecting and surpassed my expectations. I can't recommend them enough for bath tub refinishing."

  • Clayton

    "Randy & his staff do such incredible work. Within hours they had our 110 year old bathtub looking brand new! In addition, their finishing work is perfect - from the drain/fixtures to the finishing caulk, we were so impressed! Since then, we have had them complete 2 other jobs which also turned out amazing. I would highly recommend Heiden for all of your tub refinishing needs - especially if you are looking for someone reliable, friendly and professional."

  • Dusty

    "Our tub was a total disaster….but by the time it was finished, it looked brand new! The cost was a lot cheaper than buying a new tub. Very satisfied. Months later after the warranty expired we notice a small imperfection. Randy didn't blink--he just made it right. I was ready to cut him a check but he stoutly declined even a little something to cover gas. He said it was more important that customers were satisfied with the quality of his work. Well, three years later, the tub still looks great, and we are beyond satisfied with their craftsmanship AND his integrity."

  • Christopher

    "I cannot say enough nice things about Heiden. We actually hired them after the first refinisher did a terrible job and the paint began peeling within a month. Heiden not only did an excellent job prepping, stripping and painting, but they also came up with a great solution for fitting our new drain seamlessly into the tub. They were professional, thorough and the results speak for themselves. Furthermore, after our curtain rod fell into the tub and chipped the brand new paint, Heiden came the next week and fixed the chip for free. We've used quite a few contractors to fix and maintain our 100 year-old home, and Heiden has been the best by far.I cannot say enough nice things about Heiden. "

  • Peter

    "Our home inspector recommending Heiden Tub 6 years ago and we finally got around to calling them to have them refinish our cast iron tub. The work was fantastic and the whole team very friendly. Our only problem is that we should've done this 6 years ago!"

  • Bruce

    "We had a nice fiberglass shower enclosure refinished to a different color. The original color was a pink/salmon and the new color was white. The refinishing was beautiful and completely as expected. The price was much, much less than replacing the enclosure. The work was done as scheduled. Dennis was was both courteous and respective of us and our house. The work was done professionally, neatly and efficiently. He explained everything as he went and came back 3 days later as planned to do the final caulking and for masking removal. This process saved us a small fortune compared to replacing the enclosure. I would strongly recommend this company."

  • Justin

    "They had to do a lot of prep work on my 1970, Chocolate Brown tub. It is actually hard to believe the change. I looks like a brand new tub. I have given their name to several friends."

  • Donna

    "The owner Randy, had his son, James, refinish our aging (1954 vintage) bathtub. James was very professional and did an outstanding job on our very cracked tub. This tub was refinished just 6 years ago by someone else and it looked terrible (full of cracks). James methodically removed all the product and got down to our original porcelain bathtub. He was patient,& quiet, professional and respectful in our home. He did not make a mess and completed the job in a timely fashion, cleaning up after himself as each process was finished. When he completed the job he made sure that we knew the process for drying and laid out the instructions to us for the next 48 hours. 48 hours later, our tub looks amazing! It looks brand new! Thanks Randy and James for such a great job!! A VERY satisfied customer."

  • Tom

    "Was booked a month out when I called but it was well worth it. Tub looks fabulous. It only took one day for the work to be done. The chemical smell is strong but as the finish dries it dissipates. It isn't cheap but it's worth it when you consider how easy it is to clean now and how shiny and new it looks. It's not slippery at all either."

  • Brianne

    "Our 65 year old porcelain tub is original to the house and we didn't want to change the character of our bathroom with something modern. However, when we moved into our house, the tub was in such disrepair that the finish was terribly pock marked to the point of looking like swiss cheese. (It had been refinished at some point long ago in the past and the finish had worn/flaked off.) It took about 5 hours to strip the old finish and refinish it. The result was unbelievably amazing! Our tub looks brand new and we couldn't be happier! Would definitely recommend his professional, thorough, and quality work to anyone!"

  • Nancy

    "Very courteous when making arrangements. They explained how to prepare the tub and checking to ensure that the drain was free of rust. They prepped area and completed the work, and then when finished gave instructions for "hands off" for the next 48+ hours to ensure a good finish. The proper method of cleaning was discussed and which products o use. We are please with the job, and a "well worn" tub from 1972 has been refinished and looks as good as new, and it was certainly a better option than replacing the tub. We would use Mr Heiden again, and do not hesitate to recommend him."

  • Karen

    "Amazing! Turned an old;1960 Salmon Pink Tub into a beautiful brand new looking white bathtub. No one believes me it used to be pink!!!"

  • Gina

    "It went smoothly and the team was professional and the result looks fantastic. We're very pleased with the work. We had recently had our bathroom remodeled and decided to keep the tub - it was in good shape other than the finish. One person from Heiden (local family business) cleaned and sanded the tub, removed the drain and covered the faucet. Then, another person came and did the spraying. We expected more odor but between our exhaust fan and the fan they brought, there wasn't much odor other than in the bathroom. Again, we're very happy with the service and results and would use them again."

  • Kathy

    "Came out to refinish tub and stated it didn't need it. I was told tub was in good shape. Used a cleaner to get off stains. There office and everyone I dealt with was pleasant and straight forward with me. There was no charge for coming out. I would definitely recommend them based on their honesty. It was a pleasant surprise. I will be calling them again if I need this service."

  • Robin

    "Reglazed our bath tub. Tub needed to be totally scraped and prepped as well. Returned a few days later to complete the job by handling all of the necessary caulking. Easy to have in the house, even when having to deal with our nervous dog. Tub looks fantastic. Final price, while expensive, was exactly as quoted and we would 100% recommend working with this provider."

  • James

    "He came over and we reviewed the final options. He was very honest and told me what I needed and did not oversell. He discussed having a slip proof bottom which I accepted and what he could and could not do with the tub due to some scratches. He was on time and gave me a very accurate bid prior to starting the job. The job of prepping and then painting the baby blue tub white and dry time took 2 days as he said it would. I was very pleased with the final outcome."

  • Bob

    "I have 3 bathroom sinks that were stained by what I thought was toilet bowl cleaner and I called Randy. He wanted to see the sinks first. He then asked me if he could try something that would save me money and not have my sinks shut down for 3 days to cure. Of course, I said yes. Randy pulled out some cleaner and was able to remove all the stains from the sinks.
    Instead of a $600 bill I would have had, he charged me $35 for his travel costs. Would I call Heiden Tub Refinishing again? You better believe I would and I will recommend him to anyone that is looking to have their tub and sinks refinished THANKS RANDY!!"

  • Arlen

    "They were prompt, explained the entire process and completed the refinish within the day. The tub looks magnificent! it is brilliant, white, and the worn areas have been repaired to (nearly) new. We have an old, long tub and I am happy to be able to keep it (and more happy about not having to remove it and replace it). Heiden tub refinish was exactly what we needed, and the quality of work was excellent."

  • Brian

    "I read all of the reviews, and was very impressed. I was very amazed at the time he took to clean the surfaces, and paper the area to avoid overspray. When the job was complete, he was very good about cleaning up the area. He was very clear as to the instructions to NOT use, touch, remove the paper or you will risk having damage to the glaze job.  I was very happy with the job he did. My sink and tub went from the 1950's pink to a more up to date white. I got to keep the great tub (high quality and not plastic!), and for a lot less than a full remodel! I would advise anyone thinking about a remodel to look into this service."

Give Your Bathroom or Kitchen a Fresh New Look

Contact Heiden Tub Refinishing

We can make your worn, outdated bathroom or Kitchen look new again!

ADDRESS

5000 S Magellan Dr
New Berlin, Wi 53151

PHONE

EMAIL ADDRESS

BUSINESS HOURS

Monday-Friday: 8am to 6pm
Saturday: 9am to 12pm
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