Job Description

Position: Store Associate (Full-Time) Location: Rochester Hills, MI (Corner of Walton & Livernois) Pay: Starting at $14-15/hour + Benefits Are you a detail-oriented individual with a passion for delivering exceptional customer service? Join our team at The UPS Store and play a crucial role in creating positive experiences for our customers every day! What You’ll Do:

• Deliver outstanding customer service to walk-in customers and handle telephone inquiries with professionalism and a friendly attitude.
• Listen actively to customers and team members, ensuring clear communication and understanding.
• Take charge of customers' shipping needs and offer tailored solutions to meet their expectations.
• Stay ahead by continuously learning about new products, services, and industry trends.
• Operate equipment and software efficiently to support store operations.
• Maintain a clean, organized, and safe environment to provide the best experience for both customers and staff.
• Stay up to date with web-based training and best practices to continually improve your skills.
• Empathize with customers and transform stressful situations into positive experiences.
• Package shipments securely, including building custom boxes and cushioning contents for safe arrival.
• Problem-solve creatively, taking ownership of customers’ packing, shipping, and printing challenges.

What We’re Looking For:

• Strong computer skills with proficiency in Microsoft Office and Adobe Suites.
• Excellent communication skills in both verbal and written forms.
• Reliable and punctual, with a friendly, can-do attitude.
• Physically able to lift 40+ pounds.
• A valid driver’s license and reliable transportation.

Why Join Us?

• Competitive wages with room for growth.
• Discounts on shipping services.
• Flexible scheduling for work-life balance.
• Advancement opportunities within a casual and creative work environment.
• Free parking for added convenience.
• Ongoing formal training and on-the-job training to help you succeed.

If you’re looking for a role that combines customer interaction with a supportive work environment, this could be the perfect opportunity for you! Apply now to join our team at The UPS Store in Rochester Hills!

Job Tags

Full time, Casual work, Work at office, Flexible hours,

Similar Jobs