Job Description

CarMax, the way your career should be!

Are you passionate about working for a company with a culture of learning and development? CarMax is looking for a Senior Consultant to join our fast-paced environment to manage the company’s Talent programs and processes. This includes collaborating with partners across the organization to create, implement and manage programs, that develop future talent for the organization. At CarMax it’s about our people! We invest in the learning and development of our associates, to enable them to be the best version of themselves. Our Senior Consultant of Talent Management plays a critical role in the learning and development of our associates. This position works with a team to develop and deliver learning, to enhance associate performance and engagement.

What you will do – Essential Responsibilities

Execute Talent Management specific responsibilities including, but not limited to:

• Collaborate with CarMax leaders and internal customers to conduct needs analysis, define learning objectives, and recommend strategies to meet specific training needs.
• Develop innovative, interactive training courses using Articulate 360 or similar e-learning development tools, in line with CarMax learning standards.
• Design, maintain, and execute organized project plans that provide clear line of site into timelines and project status.
• Collaborate with team members to drive continuous improvement of training and learning experiences.
• Analyze learning metrics and user engagement to assess the effectiveness of training programs.
• Communicate effectively with all team members, business partners, and internal customers.
• Complete various day-to-day task-driven activities as directed to support the successful function of the Talent Management team.
• Support deployment of learning solutions using the company’s learning management system (Workday Learning) and other third-party learning systems (Blue Ocean Brain, LinkedIn Learning, QuestionMark).
• Stay up-to-date with emerging industry trends, technologies, and best practices.
• Serve as a champion of continuous learning and development for the company.

Qualifications and Requirements

• Strong understanding of instructional design principles and frameworks
• Exceptional verbal and written communication skills
• Strong organization and planning skills
• Highly productive, demonstrating the ability to manage competing tasks and demands
• Ability to build and maintain positive working relationships
• Ability to effectively prioritize and work productively with minimal supervision in a fast-paced environment
• Prior team project/collaborative experience a plus

Education and/or Experience:

• Proven proficiency in developing e-learning instructional courseware is required
• 3+ years’ experience with training design, development, and facilitation
• Experience with creating AICC and SCORM compliant e-learning modules preferred
• Experience with web-based development software (e.g., Articulate, Captivate)
• Experience with digital graphic arts
• Experience with Adobe Creative Suite, including Illustrator, preferred
• Experience with additional multimedia authoring tools a plus (e.g., audio recording and editing, video editing and processing, etc.)
• Proficiency with Office 365 suite, including Teams and SharePoint sites
• Workday HCM experience, preferred

Work Location and Arrangement: This role can be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

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