Job Description
SEIU Local 105 - $18.22 -$20.57
“May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums:
Job Summary: Greets members/patients at curbside and transports to various locations throughout the campus. Maintain wheelchairs and gurneys in proper working order. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.
Essential Responsibilities:
- Greets members/patients using wheelchairs or gurneys & transports to various locations on the medical campus.
- Assists patients to vehicles.
- May be required to lift patients using proper body mechanics & lifting techniques.
- Responds immediately to patients & medical staff requests; as well as providing basic customer service to patient.
- Communications w/ patients in a kind & caring manner.
- Cleans wheel chairs & gurneys.
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
- Supports compliance & KPs Code of Conduct by adhering to federal & state laws & regulations, accreditation & license requirements, by policies & procedures.
- Responds appropriately to observed fraud & abuse.
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors.
Basic Qualifications:
Experience
Education
- High school Diploma or General Education Development (GED) required.
License, Certification, Registration
Additional Requirements:
- Strong customer service skills.
- Position requires moving and transporting patients throughout the entire shift.
- Demonstrated customer service skills, customer focus abilities & the ability to understand KP customer needs.
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
- Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
Preferred Qualifications:
- Six (6) months of work experience in a hospital or clinic preferred.
Notes:
- Patient transporter position for Franklin MOB.
- Monday-Friday (4:30pm-11:30pm)
Primary Location: Colorado,Denver,Franklin Medical Offices
Scheduled Weekly Hours: 36
Shift: Evening
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 04:30 PM
Working Hours End: 11:30 PM
Job Schedule: Part-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: C01|SEIU|Local 105
Job Level: Entry Level
Department: Franklin Medical Offices - MRI-General - 1608
Pay Range: $18.22 - $20.57 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 25 % of the Time At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Job Tags
Part time, Work experience placement, Local area, Immediate start, Shift work, Afternoon shift, Monday to Friday,