Job Description
**Category :** **Client Operations**
**About TP**
**Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**Teleperformance and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!**
**PURPOSE OF POSITION**
**The Health & Wellness Champion will help the team adopt behaviors that contribute to a higher quality of life while supporting the operational components of the organization. The Champion is** **an integral part of developing and facilitating Teleperformance's commitment to a culture of wellness. **
**A Wellness Champion partners with individuals or groups** **seeking** **self-directed, lasting changes, aligned with their values, which promote health and wellness and, thereby, enhance well-being. A Champion may develop and implement wellness seminars for staff, teach various components of wellness through individual** **connects** **,** **facilitate** **skills-based groups, and other resiliency programing as needed. They will assess the needs of individual staff members or teams and** **assist** **them in managing crisis/ emergency situations, choosing behaviors that encourage personal wellness. The Wellness Champion will promote the use of resiliency skills, social support and connection, and increased resiliency within the workplace.**
**Your Responsibilities**
+ **Facilitate meetings (in person, virtually, or via video) to discuss themes, activities, goals, progress, and challenges**
+ **Work with individuals and groups offering a client centered process to** **facilitate** **and empower individuals to develop and achieve self-determined goals related to health and wellness**
+ **Identify** **issues that may interfere with the team or individual's vision,** **goals** **and progress**
+ **Facilitate skills groups to teach wellness, safety, healthy coping** **skills** **and resiliency to employees**
+ **Implement outreach initiatives to promote positive mental and physical health / wellbeing. **
+ **Participate and help lead special employee projects such as recognition, celebrations, and employee appreciation activities which help promote wellbeing and drive a positive morale / culture**
+ **Provide guidance in stress reduction and physical wellness by recommending activities such as mindfulness, yoga and meditation, art, and music therapy. **
+ **Lead or co-lead projects or activities assigned by the leadership team. **
+ **Attend activities and complete development programs and training sessions required by the department or company. **
+ **Flexible to work any 8-hour shift**
+ **Previous** **experience in an employee wellness or health promotion role preferred**
+ **Strong k** **nowledge** **and understanding** **of health and wellness benefits ** **and principles**
+ **Professional certifications in wellness, health promotion, or related fields pr** **eferred**
+ **Strong project management and problem-solving skills **
+ **Team player with the ability to collaborate with multiple internal and external stakeholders at all levels of the organization **
+ **Ability to meet multiple demanding deadlines simultaneously **
+ **Excellent communication and client management skills, presentation abilities and stakeholder management **
+ **Ability to portray and lead by example with health and wellness topics, goals, and activities**
+ **Strong organizational and analytical skills **
+ **Demonstrated ability to** **interface** **with multiple levels of management **
+ **Proven ability to work independently **
+ **Ability to work creatively and analytically in a problem-solving environment **
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**Teleperformance is an Equal Opportunity Employer**
Job Tags
Local area, Flexible hours, Shift work,
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