Job Description

Dental Operations Manager

Location: Imperial County, CaliforniaPosition Overview

We are seeking a dynamic and experienced Dental Operations Manager to oversee and enhance the operations of two dental practices. The ideal candidate will have a proven track record in managing multiple dental practices and will be responsible for setting production and collection goals, recruiting and hiring staff, implementing various specialties, and driving marketing initiatives to attract new patients.

Core ResponsibilitiesOperations & Financial Management

• Oversee day-to-day operations of two dental practices, ensuring efficiency and high-quality patient care
• Develop and implement operational policies and procedures
• Set and track collection and production goals for both practices
• Monitor and analyze practice performance metrics and prepare regular reports
• Manage budgets and oversee billing and collections processes
• Ensure compliance with all relevant regulations and standards

Team Leadership & Development

• Recruit, interview, and hire dentists, specialists, office staff, and dental assistants
• Strategically place staff to leverage their strengths
• Conduct ongoing training and performance evaluations
• Foster a collaborative work environment through open communication
• Serve as primary point of contact between practices and external stakeholders

Growth & Patient Experience

• Identify and implement new dental specialties to enhance service offerings
• Develop and execute comprehensive marketing strategies to attract new patients
• Utilize various media channels, including social media, online platforms, and traditional marketing
• Analyze marketing campaign effectiveness and make data-driven adjustments
• Ensure a positive, welcoming environment for patients
• Develop and implement patient retention strategies and follow-up systems

Qualifications

• Proven experience as a Dental Operations Manager or similar role overseeing multiple dental practices
• Strong knowledge of dental operations, including clinical and administrative aspects
• Demonstrated success in setting and achieving production and collection goals
• Experience in recruiting and training dental professionals and staff
• Proficient in developing and executing marketing strategies for patient acquisition
• Excellent organizational and leadership skills
• Strong analytical and problem-solving abilities
• Knowledge of dental software and practice management systems
• Bachelor's degree in Marketing or Business Management preferred

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