Job Description

The associate is responsible for the functions below, in addition to other duties as assigned: Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress. Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size and appearance. Creates the finished decorated product in timely fashion. Ensures fresh quality merchandise by using proper product handling techniques. Help with controlling damages and minimizing product losses according to company procedures and standards. Must be able to cut and trim product. Assists Meat Manager in day-to-day functions of Meat operations such as merchandising, ad execution, associate engagement and customer service. Coordinate sales and merchandising plans for the department to ensure proper stock levels and freshness. Performs duties of Meat Manager in their absence. Coordinates sales and merchandising plans for the department to ensure proper stock levels and freshness. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage. Oversees department inventories by tracking weekly sales reports, product orders and supplies to ensure successful period-end physical inventory. Assists with scheduling all department associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Utilizes the Learning Management System (LMS) for current and new associates. Manages inventory levels and reviews orders to ensure product quantities meet customer demand. Maintains backroom organization and product storage within company guidelines. Oversees shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items. Utilizes cutting list for accuracy and variety of product. Checks and verifies all department deliveries and invoices to ensure accurate billing. May help unload merchandise and transport to sales floor or storage area. Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation. Monitors product quality and freshness. Breaks down deliveries. Controls department expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink. Ensures associates correctly follow company recipes for prepared products. Maintains freshness by properly removing and recording out of code products. Completes required product logs. Keeps meat department cases well stocked and appealing to meet customer demand. Smiles and greets customers, makes suggestions, answers questions about various cuts and preparation of products. Takes orders for future delivery and helps fill special requests. Helps resolve customer concerns in a prompt and courteous manner. Sets up displays and rotates product as needed. Ensures that meat is fresh, in saleable condition with proper prices and signage. Handles product that is spoiled, damaged or close to expiration as detailed by company procedures and standards. Removes product that is not saleable to ensure quality. May grind and cut certain meats and poultry. Weighs and wraps merchandise at; applies sticker showing correct price and weight. Maintains necessary logs to track freshness and quality. Adheres to all food and personal safety codes when handling product or utilizing kitchen tools. Maintains backroom and receiving area security and organization by promoting 5S procedures. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. Empties bone cans. May assist with baling cardboard or other related duties if properly trained. Training provided. Ensure smooth workflow within department by cooperating with co-workers and superiors. Strive to continuously improve job performance. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc. May also be called upon to assist in other departments. Supervises associates within the department in partnership with or absence of the department manager. Qualification Requirements: To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required: High School diploma or general education degree (GED) required. Associate or bachelor's degree in business related or food service-related field desirable. Minimum (2) years' experience in management in a retail/restaurant/supermarket environment. Meat management experience preferred. Weis Markets is an Equal Opportunity Employer committed to equal employment opportunity and reasonable accommodation under ADA and applicable laws.

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