"It was a longer process than we expected but it went smoothly and the team was professional and the result looks fantastic. We're very pleased with the work. We had recently had our bathroom remodeled and decided to keep the tub - it was in good shape other than the finish. One person from Heiden (local family business) cleaned and sanded the tub, removed the drain and covered the faucet. Then, another person (company owner) came and did the spraying. We expected more odor but between our exhaust fan and the fan they brought, there wasn't much odor other than in the bathroom.
Again, we're very happy with the service and results and would use them again."
"Great job and quality product. They didn't leave a mess."
"Outstanding quality job. Extremely responsive. Our go to company for this kind of work."
"Randy arrived on time on the scheduled date, but discovered that the tub drain was rusted in place. To do the refinishing properly would require him to remove it. I needed to have a plumber come and replace the drain with a new one (probably not a bad idea, anyway; this bathroom is over 100 years old). We set a date for him to return after the new drain was in place.
Randy and his son each did pieces of the work (it seems that there are several stages to refinishing) and each were punctual, cheerful, and were careful in protecting the area around the tub. Randy took time to explain to me the best way to maintain the finish.
One side note: I originally contacted Heiden to do both the tub refinishing and to paint the tiles in the bathroom, which was a significant job, for which we scheduled 4 days and a price north of $2000. As the scheduled time neared, however, I was able to find a way to restore the tiles and so I canceled the tile painting part of the job. This was a significant change to the scope and I didn't give Heiden much notice. Though I felt horrible, Randy told me he was happy to have his customers save money and that he had plenty of work to keep him busy, so it was no problem. I really appreciated this. Thank you for your understanding, Randy!"
"Great looks new.
Refinished my Kohler cast iron tub from 1946"
"Some back and forth with making contact but Ann provided all required details in an efficient and pleasant manner.
Service may be used at some future time."
"Contacted them for information regarding tub refinishing services. Have since found out that the floor under my tub needs replacing, and so I will have the tub removed and replaced instead. Nevertheless, if this circumstance had not arisen, I would have utilized Heiden for the refinishing. They took time and answered all my questions, providing a quote and all the information I needed to make the decision."